How to order genuine Ford parts from a dealer in Southwest Houston
Ask for a part by VIN rather than by guess. Send a parts request through the online parts order form on our website, or come to our parts counter at 6445 Southwest Fwy, Houston, open Monday to Friday 7 AM to 6 PM and Saturday 7 AM to 5 PM. We confirm your request by contact; there is no online checkout.
Group 1 Ford of Southwest Houston is part of Group 1 Automotive, and it is also listed as Sterling McCall Ford. Our Google record is 4.3 stars across 4,732 reviews.
Keep reading below, then schedule a test drive in Houston. Bringing your own numbers to the lot settles this faster than any spec sheet.
Can you order genuine Ford parts online from our Southwest Houston dealer?
Yes. Parts can be requested through an online order form on our website. We then confirm the request by contact, and there is no checkout, so nothing is charged on the page itself. The request is a message to our parts department, not a completed purchase.
Ordering online suits a buyer who already knows the part. Once you know the year, model and part you need, you can send the request without a trip across town.
What makes a Ford part genuine, and what does OEM mean?
OEM stands for original equipment manufacturer. A genuine Ford part is made for Ford vehicles and is the part Ford prefers for service and repair. Ford says its parts are specially designed for Ford vehicles, with extensive laboratory and on-the-road testing.
The easiest check is the stamp. According to Ford Motorcraft information, most Ford parts carry the Blue Oval or Motorcraft® brand so you know they are authentic. If a part you receive has neither stamp, it may not be a Ford part.
Genuine parts also match the vehicle exactly. The VIN lets the parts department pull the exact schematic, trim level and sub-assembly for your model year. That match is what separates a genuine part from a part that only looks right.
What should you have ready before you order a Ford part?
Have the year and model of your vehicle, plus the part name or part number if you have it. The VIN matters most. It identifies the exact build, so the parts department can pull the right schematic, trim level and sub-assembly for your model year.
Find the VIN on your vehicle before you start. For passenger cars, multipurpose passenger vehicles, low speed vehicles and trucks of 4,536 kg or less GVWR, the federal rule requires the VIN inside the passenger compartment, readable through the glass from outside the vehicle next to the left windshield pillar (eCFR, 49 CFR Part 565, 2026). The characters must be at least 4 mm tall (eCFR, 49 CFR 565.23, 2026).
Should you request your Ford part online or at the parts counter?
Request online when you know what you need and want it in writing before you come in. The online order form is the faster start. Coming to the parts counter at 6445 Southwest Fwy works when you want to ask questions in person.
Use the form for the simple case and the counter for the case where the part is harder to identify.
Where is our Ford parts counter and when is it open?
You will find the parts counter at 6445 Southwest Fwy, Houston, TX 77074. Parts hours are Monday to Friday 7 AM to 6 PM and Saturday 7 AM to 5 PM. Parts is closed Sunday.
Plan a weekday visit if you want the full range of hours. Saturday closes an hour earlier, at 5 PM. If you order online on Sunday, the request waits for our next open day.
When you buy a part, Texas sales tax applies. The state rate is 6.25 percent, and the maximum combined local rate is 2.0 percent (Texas Administrative Code, 34 Tex. Admin. Code § 3.334, via LII; Texas Comptroller of Public Accounts, 2026). Ask the parts counter for the total before you pay.
What happens after you send a Ford parts request?
Our parts advisor checks whether the item is in stock at the store or must be shipped from a regional Ford distribution center. A part not on the shelf can take a few days to arrive if it has to come from the distribution center.
The confirmation by contact is the step that keeps the request moving.
Can you schedule Ford service online once your part is in?
Yes, you can schedule Ford service online through our service scheduler, using the “Schedule Service (Xtime)” link on our site. The service department keeps the same hours as parts, weekdays 7 AM to 6 PM and Saturdays 7 AM to 5 PM, and it is closed Sunday.
Booking service at the same time as your part pickup saves a second trip. In a July 2026 Google review, Carlos G. wrote: “Customer service at this dealership was great! They addressed all my questions and completed the scheduled service on time. They even offered me a ride to work and hand washed my car!”
Frequently asked questions
Where do I find the VIN on my Ford?
The VIN identifies your exact vehicle, and the parts department uses it to pull the right schematic for your model year. For most vehicles, the federal rule places it inside the passenger compartment, readable through the windshield from outside the car.
What if I don’t know the part number?
Give us your VIN and a description of the part you need. The parts department uses the VIN and the description together to find the right match.
How can I contact the parts department at Group 1 Ford of Southwest Houston?
Send an online parts order form request, or visit the parts counter at 6445 Southwest Fwy, Houston, TX 77074.
Do I need an appointment to pick up a part or have service done?
Walk-ins are welcome with or without an appointment for parts. For service, you can schedule online through the “Schedule Service (Xtime)” link.
How long can a Ford part take if it isn’t on the dealer’s shelf?
If the part is not in stock, it may need to ship from a regional Ford distribution center, which can take a few days. The parts advisor confirms the timing when you order.
What should I ask the parts advisor when I order?
Ask whether the part is in stock or must be shipped, and when it will be ready for pickup. Ask for the total with Texas sales tax before you pay.
Can I pick up a Ford part on Sunday?
No. Parts is closed Sunday. Saturday hours run 7 AM to 5 PM, so Saturday is the nearest alternative.
Why order Ford parts from Group 1 Ford of Southwest Houston?
Group 1 Ford of Southwest Houston gives you a clear path for genuine Ford parts. You send the request through the online parts order form, or you come to the parts counter at 6445 Southwest Fwy. We confirm the request by contact, so you know where the order stands before you make the trip.
On Google we hold 4.3 stars from 4,732 reviews, and 77 in 100 of those are five-star. A July 2026 five-star Google review from Peter R. said: “Great service, best price in town for car service. Definitely will be going back for my next car service. Highly recommend Antonio Novoa as your service advisor. He was very accommodating and helpful in my service needs. Also if you need drop off and pick up, Anthony Marino is your guy. He’s cheerful, funny great conversation. Definitely made the trip enjoyable for me and my wife. Those are the reasons I drive and extra 6 miles despite the fact I have a Ford dealer 3 miles from my house.” The same account calls service advisor Antonio Novoa very accommodating and helpful.
We sell new Ford, including the F-150, Explorer, Bronco and Mustang, so the vehicle you need the part for is likely on our lot. Start with your VIN, send the parts order form or stop by the counter, and let us match the part to your vehicle. Get started at https://www.group1fordofsouthwesthouston.com.
Group 1 Ford of Southwest Houston answers this question against the specific vehicle in front of you rather than the model in general. Value your trade and get pre-approved online, then see us at our Houston showroom, or call 281-588-5000.
Disclaimer: Vehicle features, specifications, pricing, options, and availability may vary based on production timelines and dealership inventory; images are for illustrative purposes only. Starting MSRP figures are national and exclude destination freight charges, tax, title, license, and dealer fees. Standard and available equipment varies by trim, configuration, and model year; confirm the specification of the individual vehicle before purchase. Maximum towing and payload ratings depend on cab, bed, drivetrain, and equipment configuration; see the vehicle’s Owner’s Manual and trailering guide for limits. Electric range and charging times vary with battery, configuration, temperature, terrain, load, and driving habits. Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Financing and pre-approval are subject to credit approval. Contact Group 1 Ford of Southwest Houston for complete details regarding current vehicle inventory, pricing, and equipment.
